Cleaner Streatham Website Accessibility Statement

Cleaner Streatham is committed to providing an accessible and inclusive online experience for all visitors, including disabled users and people who use assistive technologies. This Accessibility Statement explains the steps we take to make our website easier to use and navigate for everyone in the Cleaner Streatham area and beyond.

Our Commitment to Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines version 2.1, Level AA. These internationally recognised guidelines set out how to make web content more accessible for people with a wide range of disabilities, including visual, hearing, cognitive and motor impairments.

As we develop and improve the Cleaner Streatham website, we work to align new features, content and design updates with WCAG 2.1 AA principles of perceivable, operable, understandable and robust content.

Screen Reader Support

The Cleaner Streatham website is designed to be compatible with commonly used screen readers and other assistive technologies. We aim to use clear headings, descriptive text, and logical content order so that users relying on screen readers can understand and navigate our pages effectively.

Where possible, we provide meaningful alternative text for images that convey information. Decorative images are implemented so they can be ignored by screen readers, helping users focus on what is important. We also work to ensure that interactive elements such as buttons and form controls are labeled in a way that makes sense when read aloud.

Keyboard Navigation

We recognise that many users navigate websites without a mouse. The Cleaner Streatham website is intended to be fully usable with a keyboard alone. This includes the ability to move through menus, links, and form fields using standard keyboard commands such as the Tab, Shift plus Tab, Enter, and Space keys.

We aim to maintain a visible focus indicator, so users can easily see which link or control is currently selected. Wherever possible, we avoid using features that require complex key combinations or timed responses, and we work to ensure that content does not trap keyboard focus.

Browser and Device Compatibility

Our website is designed to function on modern web browsers and across different devices used within the Cleaner Streatham area and elsewhere, including desktop computers, laptops, tablets and smartphones. We recommend using the latest version of your browser and operating system, as these often provide improved accessibility features.

We also aim to support system-level preferences, such as zoom controls and text resizing. Users should be able to adjust text size using browser tools without loss of content or functionality.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review the Cleaner Streatham website to identify and fix issues that may affect accessibility. When we introduce new content or features, we aim to test them against WCAG 2.1 AA criteria and make necessary adjustments.

Despite our efforts, some content may not yet fully meet accessibility standards. We are committed to addressing any barriers we become aware of as quickly as reasonably possible.

Contact for Accessibility Requests

We welcome feedback from users in the Cleaner Streatham area and beyond about the accessibility of our website. If you experience difficulty using any part of the site, encounter a barrier, or need information in a different format, you can contact us and describe the issue, the page you were using, and the assistive technology or browser you rely on.

We will review your request and aim to respond with a suitable solution or explanation within a reasonable timeframe. Your feedback helps us improve the accessibility and usability of the Cleaner Streatham website for everyone.