Cleaner Streatham Health and Safety Policy

Cleaner Streatham is committed to maintaining the highest standards of health and safety for our clients, employees, contractors, visitors, and members of the public who may be affected by our cleaning activities. This policy sets out our approach to managing health and safety risks in all locations where we provide cleaning services.

Our Health and Safety Objectives

Our objectives are to prevent accidents and work-related ill health, protect property and the environment, and deliver safe, reliable cleaning services. We aim to continually improve our health and safety performance by identifying hazards, assessing risks, and implementing proportionate control measures.

Health and safety is an integral part of our business planning and decision-making. We expect everyone who works for or with Cleaner Streatham to take responsibility for working safely and supporting a positive safety culture.

Legal Compliance and Responsibilities

Cleaner Streatham complies with all relevant health and safety legislation, approved codes of practice, and industry guidance applicable to cleaning operations. We monitor changes in regulations and update our procedures when required.

The management team is responsible for implementing this policy, providing suitable resources, and ensuring that safe systems of work are in place. Supervisors have day-to-day responsibility for monitoring working practices, communicating safety information, and ensuring that employees follow established procedures.

All employees and contractors must take reasonable care of their own health and safety and that of others who may be affected by their actions. They must cooperate with Cleaner Streatham in meeting health and safety requirements, use equipment correctly, and report any hazards, incidents, or near misses without delay.

Risk Assessment and Safe Systems of Work

We carry out risk assessments for our cleaning activities, tools, chemicals, and any site-specific conditions. These assessments identify potential hazards such as slips and trips, manual handling, working at height for certain tasks, exposure to cleaning chemicals, and interaction with building users.

Based on the findings of the risk assessments, we implement safe systems of work, including clear written procedures, method statements, and control measures. These may include the use of appropriate personal protective equipment, safe storage of chemicals, equipment maintenance, and restricted access to high-risk areas when necessary.

Risk assessments are reviewed regularly and following any significant changes to work practices, equipment, or locations.

Use of Cleaning Chemicals and Substances

Cleaning chemicals and substances are selected and used with care to minimise risk to people and the environment. We follow product safety data information and conduct appropriate assessments for substances used in our work.

All chemicals are stored, handled, diluted, and disposed of in line with manufacturer guidance and our internal procedures. Employees receive training on safe use, potential health effects, correct use of personal protective equipment, and emergency actions in case of spills or accidental exposure.

Equipment Safety and Maintenance

Cleaner Streatham ensures that all cleaning equipment is suitable for its intended task, maintained in good working order, and inspected at appropriate intervals. Damaged or faulty equipment is removed from service immediately and either repaired by a competent person or replaced.

Employees are trained in the correct operation of machinery and tools, including vacuum cleaners, floor machines, and any specialist equipment. Instructions provided by manufacturers are followed to prevent injury and property damage.

Training, Information, and Supervision

We provide employees with appropriate health and safety induction when they join Cleaner Streatham and refresher training as needed. Training covers safe working practices, correct use of cleaning products and equipment, emergency procedures, accident reporting, and site-specific rules.

Supervisors monitor work standards, provide guidance, and ensure that training is effectively applied in day-to-day activities. Additional training is provided when new equipment, chemicals, or methods are introduced, or when risk assessments indicate that further instruction is required.

Personal Protective Equipment

Personal protective equipment is provided when required by risk assessments. This may include gloves, eye protection, footwear, or other items suited to specific tasks. Employees must use personal protective equipment as instructed, maintain it in good condition, and report any defects or issues.

Where reasonably practicable, we prioritise elimination or reduction of risk at source before relying on personal protective equipment as a final control measure.

Accident, Incident, and Near Miss Reporting

All accidents, incidents, and near misses must be reported promptly to a supervisor or manager. We record and investigate these events to identify root causes and implement corrective actions to prevent recurrence.

Where required, we will report incidents to the relevant authorities in line with applicable regulations. We encourage open reporting and a no-blame culture focused on learning and improvement.

Welfare, Health, and Wellbeing

Cleaner Streatham recognises the importance of welfare facilities, suitable rest breaks, and reasonable working hours. We aim to prevent work-related stress and fatigue by planning workloads sensibly and responding to concerns raised by employees.

We support employees in raising any health concerns that may affect their work and, where possible, will consider adjustments to duties or work methods to help them continue working safely.

Emergency Preparedness

We cooperate with building managers and clients to understand site-specific emergency procedures, including fire safety, evacuation routes, first aid arrangements, and security procedures. Our staff are informed of these arrangements before starting work at each site.

Employees must follow emergency instructions, keep escape routes clear while working, and ensure that equipment, cables, and cleaning materials do not obstruct exits or create hazards.

Consultation and Continuous Improvement

Cleaner Streatham values feedback from employees, clients, and other stakeholders on health and safety matters. We consult with staff on changes that may affect their safety and encourage suggestions for improvement.

This health and safety policy is reviewed regularly and updated when necessary to reflect changes in legislation, company operations, or best practice. The latest version of this policy is made available to all employees and clients on request.

By working together and following this policy, Cleaner Streatham aims to maintain a safe and healthy environment in all locations where we deliver cleaning services.